PRINTER, COPIER, & NETWORK SERVICE

Providing Fast, Friendly, and Amazing service is our mission.

CUSTOMER LOYALTY CENTER

(CLC)
Our Nerve Center

Answers an Average 10,500 Live Calls Per Month

No Automated Menu Selection or Waiting on Hold

White Glove Service

AVERAGE RESPONSE TIME

3.1 Hours Last month

Minimize Downtime Pains

Remote & On-Site Service Assistance

CUSTOMER REQUESTS LAST MONTH



5,786 IT Tickets Closed Last Month

14,004 Customer Copier/Printer Requests Last Month

SERVICE TEAM MEMBERS

160+ Certified Technicians

Tracked on Large Screen Map for Real-Time Status Updates

Strategically Dispatched by Our CLC to Subsequent Service Calls Based on Location
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