We are hiring

If you’re looking for a career in a fast-paced, technology-driven industry, not just a job or a paycheck, Applied Imaging is interested in you. The following are current job opportunities at Applied Imaging, but with our growth, new opportunities are always surfacing, so feel free to check this site periodically.

Sales Representative – Novi

Applied Imaging is currently seeking candidates for a Sales Representative position in our Metro Detroit headquarters located in Novi. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions. Applied Imaging is the fastest growing, independently owned document management technology company in Michigan.

Responsibilities for this position include but are not limited to:
• Hit the Number – achieve all sales goals and targets – monthly, quarterly, and yearly
• Facilitate appointments through phone, email, social media, and onsite prospecting activity
• Ensure Fast, Friendly, and Amazing customer service to Applied Imaging’s clients
• Grow market share by adding prospective new clients and consistently closing business
• Create a strong knowledge base of document imaging products and services
• Maintain and cultivate our culture within Applied Imaging and our client’s organizations

Requirements include:
• High capacity, self-managed person
• Strong presentation, organization and interpersonal skills
• Proficient in Microsoft Office
• Passion for learning about and using technology
• Highly motivated and positive attitude
• 4 year business or communications degree

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Chris Middlebrooks at [email protected] and fill out an application here.

Sales Representative-Ann Arbor

Applied Imaging is currently seeking positive, friendly, hard-working candidates for a Sales Representative position to join our team within our new Ann Arbor branch working the Lenawee County territory. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions. Applied Imaging is the fastest growing, independently owned document management technology company in Michigan!

Responsibilities for this position include facilitating appointments through multiple prospecting activities, ensuring fast, friendly and amazing customer service to Applied Imaging’s clientele, and growing market share by adding new clients and consistently closing business.

Applied Imaging wants people who are self managed and have strong presentation, organization and interpersonal skills. You must be proficient in Microsoft office and have a 4 year Business or Communications Degree

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Scott Barabas at [email protected] and fill out an application here.

Sales Representative-Novi

Applied Imaging is currently seeking candidates for Sales / Account Representative positions in our Novi office. We’re looking for highly motivated individuals with or without experience in B2B Sales. Applied Imaging is the fastest growing, independently owned document management technology company in Michigan. Eager and willingness to learn is a requirement where industry experience is not.

Responsibilities for this position include but are not limited to:
•Hit the Number – achieve all sales goals and targets – monthly, quarterly, and yearly
•Facilitate appointments through phone, email, social media, and onsite prospecting activity
•Ensure Fast, Friendly, and Amazing customer service to Applied Imaging’s clients
•Grow market share by adding prospective new clients and consistently closing business
•Create a strong knowledge base of document imaging products and services
•Maintain and cultivate our culture within Applied Imaging and our client’s organizations

Requirements include:
•Bachelor’s Degree
•High capacity, self-managed person
•Strong presentation, organization and interpersonal skills
•Proficient in Microsoft Office
•Passion for learning about and using technology
•Highly motivated and positive attitude

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Vanessa Hunley at [email protected] and fill out an application here.

Managed Network Sales – Grand Rapids

Applied Imaging is currently looking to hire a Sales Representative to join our NetSmart Sales Team. This position involves selling and implementing Managed Network Services contracts. The candidate must be highly motivated with excellent customer service and sales skills.

The Sales Representative will work under our NetSmart Sales Manager in Grand Rapids. The ideal candidate will be competitive, technical yet sales oriented, team focused, aggressive and have great people skills.

Responsibilities for this position include calling on new prospects, qualifying a customer, implementing and completing a Network assessment, overseeing sales process through the close of a deal, and achieving monthly, quarterly, and yearly sales goals.

Applied Imaging wants people who are self-managed and have strong presentation, organization, and communication skills. The ideal candidate will have a Bachelor’s Degree.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Josh Harroun at [email protected] and fill out an application here.

MPS Sales Representative-Ann Arbor

Applied Imaging is currently looking to hire an Entry Level Sales Representative to join our PrintSmart Sales Team. This position involves selling and implementing Managed Print Services contracts. The candidate must be highly motivated with excellent customer service and sales skills.

The Sales Representative will work under our PrintSmart Manager out of our office in Ann Arbor, MI. The ideal candidate will be competitive, technical yet sales oriented, team focused, aggressive and have great people skills.

Responsibilities for this position include:
• Calling on new prospects
• Selling and implementing Print Service Contracts
• Achieving monthly, quarterly and yearly sales goals
• Growing the market by bringing on new clients while retaining the current customer base and resolving customer issues.
•Support of Sales Reps in building and selling Managed Print deals

Qualifications include:
•Bachelor’s Degree
•Ability to multi-task
•Strong written and verbal communication skills and highly developed interpersonal skills
•Work independently as well as collaboratively within a fast-paced team environment
•Excellent problem solving/judgment skills, and high level of attention to detail

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Brad Kimball at [email protected] and fill out an application here.

Production Print Technician – East Michigan

Applied Imaging is looking to hire a ProTeam Field Service Technician on the East side of Michigan. The candidate must have excellent client relation skills. We are looking for a technician with 5 years of experience in the copier industry. The person selected will be working on Ricoh, Canon and Oce machines, both color and black and white.

The selected applicant will also possess the following traits:
• Excels in building customer relationships
• Excellent communication and time management skills
• Good driving record
• Ability to stay calm under pressure
• Attention to detail

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please submit your resume to Brian Morrison at [email protected] and fill out an application here.

Sales Representative – Toledo

Applied Imaging is currently seeking candidates for a Sales Representative position in our Toledo office. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions.

Responsibilities for this position include
achieving all sales goals and targets – monthly, quarterly, and yearly as well as
facilitating appointments through phone, email, social media, and onsite prospecting activity.
You will be required to grow market share by adding prospective new clients and consistently closing business while also creating a strong knowledge base of document imaging products and services.

You must be a self-managed person with strong presentation, organization and interpersonal skills. Applied imaging is seeking someone who is proficient in Microsoft Office and has a passion for learning about and using technology. Finally, you must be highly motivated with a positive attitude and a four year business or communications degree.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Harry Ewert at [email protected] and fill out an application here.

Managed Network Sales – Troy

Applied Imaging is currently looking to hire a Sales Representative to join our NetSmart Sales Team. This position involves selling and implementing Managed Network Services contracts. The candidate must be highly motivated with excellent customer service and sales skills.

The Sales Representative will work under our Services Sales Manager out of our offices in Ann Arbor, MI and Toledo, OH. The ideal candidate will be competitive, technical yet sales oriented, team focused, aggressive and have great people skills.

Responsibilities for this position include calling on new prospects, qualifying a customer, implementing and completing a Network assessment, overseeing sales process through the close of a deal, and achieving monthly, quarterly, and yearly sales goals.

Applied Imaging wants people who are self managed and have strong presentation, organization, and communication skills. The ideal candidate will have a Bachelor’s Degree.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Josh Harroun at [email protected] and fill out an application here.

Field Service Technician – Toledo, OH

Applied Imaging has immediate need for Field Service Technicians in Toledo, OH, that are interested in building a long term career with Applied Imaging. This position involves hardware field service support for multifunctional devices as shown on our web site. The selected applicant must have excellent communication and customer relations skills, and have the ability to logically troubleshoot electromechanical devices. Knowledge of print drivers and basic network communication is helpful. As this is a field position that involves travel within an assigned territory, you will be working in a variety of offices and will have to travel in your company supplied vehicle throughout the day.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please contact Stella Klein at [email protected] or at 248-473-6300 and fill out an application here.

Field Service Technician – East Michigan

Applied Imaging is looking to hire a Field Service Technician in Southeastern Michigan. This position involves on-site repairs of copiers, printers and other multi-functional devices. The selected applicant will possess the following capabilities:
• Team oriented and interested in building a long term relationship at Applied Imaging
• Excels in effective communication, time management and strong reasoning skills
• A self-starter that is capable of managing an assigned territory and building strong customer relations
• Experienced in troubleshooting and maintaining Ricoh devices to maximize product performance, is a plus
• Ricoh certification is preferred, but not required

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please contact Stella Klein at [email protected] or at 248-473-6300 and fill out an application here.

NetSmart Plus Technology Specialist, Tier 2 – Grand Rapids

NetSmart Plus, a division of Applied Imaging, is seeking a Technology Specialist, Tier 2 to join our Managed Network Service team. The primary focus of this position will be to provide excellent customer service for our NetSmart Plus clients. This will be achieved through the following:
•Configuring hardware based on Standard Operating Procedures (SOPs).
•Installing and supporting network systems, including workstations, servers and infrastructure devices at the client’s location.
•Following predefined scopes of work.
•Providing troubleshooting techniques during deployments.
•Researching and implementing solutions.
•Communicating in an upbeat, positive and professional manner.
•Following up with clients when appropriate.
•Keeping up-to-date on new software and hardware.
•Willingness to work flexible hours, may require evening/weekend work
•Successfully managing time.

Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
• Current workstation operating systems for PC and Mac platforms (i.e. Windows, Mac OS, Linux)
•Microsoft Office (including Office 365)
•Active Directory administration
•On-premise Exchange
•Web content filtering
•Anti-virus tools
•DNS and DHCP
•Wired and wireless network connectivity
•Server administration
•Network storage devices
•Phones
•Mobile devices

Requirements Include:
•Minimum of one industry certification:
A+ Certification, NET+ Certification, Microsoft Certified Professional (MCP) or Other IT related certification
•Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field.
•3+ years’ experience working in IT.
•Physical ability to sit in front of a computer for long periods of time, carry up to 50 pounds, climb a ladder or kneel to install computers, servers, monitors, and networking equipment in cabinets, on shelving, under desks etc…

Applied Imaging offers a full benefit package that includes medical, dental, vision, life, 401(k), paid holidays, paid vacations and opportunities for advancement.

If you are interested in this exciting opportunity, please email your resume and cover letter to David Le’Mon at [email protected] and fill out an application here.

NetSmart Plus Service Desk Technician, Tier 2 – Grand Rapids

NetSmart Plus, a division of Applied Imaging, is seeking a Service Desk Technician to join our Managed Network Service team. The primary focus of this position will be to provide excellent customer service for our NetSmart Plus clients. This will be achieved through the following:
• Fielding first-line and escalated support requests via phone, email and ticketing system.
• Effectively listening to the client and identifying the source of the issue.
• Communicating in an upbeat, positive and professional manner.
• Researching and implementing solutions in accordance with our Ideal Ticket Procedure.
• Resolving issues using remote management software.
• Routing or escalating issues to correct resources.
• Following up with clients when appropriate.
• Keeping up-to-date on new software and hardware.
• Successfully managing time.
• Providing support and guidance to Tier 1 positions.

Skills: This position will be responsible for having a basic knowledge of, and ability to troubleshoot, the following:
• Current workstation operating systems for PC and Mac platforms (i.e. Windows, Mac OS, Linux)
• Microsoft Office (including Office 365)
• Active Directory administration
• On-premise Exchange
• Web content filtering
• Anti-virus tools
• DNS and DHCP
• Wired and wireless network connectivity
• Server administration
• Network storage devices
• Phones
• Mobile devices

Requirements include:
• Minimum of one industry certification:
A+ Certification, NET+ Certification, Microsoft Certified Professional (MCP) or Other IT related certification
• Minimum 2-year college degree in an IT related field.
• 3+ years of experience working in IT and/or a service desk environment is required.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please email your resume and cover letter to Jennifer Tackitt at [email protected] and fill out an application here.

Field Service Technician – Kalamazoo

Applied Imaging is looking to hire a Field Service Technician in Southwest Michigan that is interested in building a long-term career with Applied Imaging.

This position involves hardware field service support for multifunctional devices as shown on our web site. The selected applicant must have excellent communication and customer relations skills, and have the ability to logically troubleshoot electromechanical devices. Knowledge of print drivers and basic network communication is helpful. As this is a field position that involves travel within an assigned territory, you will be working in a variety of offices and will have to travel in your company supplied vehicle throughout the day.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please contact Doug Nelson at [email protected] and fill out an application here.

Account Manager ECM – Grand Rapids

Applied Imaging is currently seeking an Account Manager for our ECM division. This position, based out of our Grand Rapids office, requires moderate local travel. In this role you will be responsible for:

• Hit the Number – exceeding sales quota for your territory by setting a strategy which drives new revenue.
• Engaging with prospects and clearly communicating the value and impact of an ECM solution.
• Scheduling appointments and software demonstrations.
• Preparing and presenting solution proposals.
• Negotiating and closing deals.
• Collaborating with our technical team.
• Building and maintaining a strong pipeline.
• Working collaboratively with our existing hardware reps to identify and cultivate new ECM leads.
• Staying educated on the current ECM competitive landscape and industry trends.
• Actively managing projects from inception to implementation.
• Ensuring Fast, Friendly, and Amazing customer service to Applied Imaging’s clients.
• Growing and maintaining the Applied Imaging culture.

The ideal candidate will have the following skills:
• Self-motivated.
• Great listening and presentation skills.
• Strong verbal and written communication skills.
• Comfort in engaging and building relationships at the C-level.
• Strong analytical and problem-solving skills.
• Previous experience in ECM or enterprise software sales.
• Bachelor’s degree, preferably in a technical discipline.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Danielle Patterson at [email protected] and fill out an application here.

Set-up Technician – East Michigan

Applied Imaging is looking to hire a Set-up technician in our Novi office. This position involves setting up all used/new machines and accessories based on sales orders and testing machines to verify set-up prior to delivery to our clients. The selected applicant will also possess the following traits:
· Good Mechanical and Troubleshooting Skills
· Motivated and a Self-Starter
· Team Oriented
· Well organized
· High energy

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please contact Kyle Marion at [email protected] and fill out an application here.

Network Connectivity Technician – East Michigan

Applied Imaging is seeking a Networking Connectivity Technician to connect clients to their document management solutions and hardware. This position involves on-site, remote, and in-house support for copiers, printers, and software solutions.

Requirements include:
· Bachelor’s Degree in Information Technology, Computer Science or equivalent work experience.
· Strong problem solving and troubleshooting skills.
· Excellent communication skills required.
· Ability to provide end-user support (via phone, email, face-to-face, TeamViewer) to resolve technical issues.
· Ability to lift equipment up to 40lbs.

Experience working with the following:
· Windows 8/Windows 10/ Server 2012 R2 & 2016 and Mac OS X
· General knowledge of SMTP, SMB, & FTP protocols
· Active Directory/LDAP Basics
· Apple iOS/Android OS based smartphones
· Wireless Networking

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please send your resume to Marcin Zdziarski at [email protected] and fill out an application here.

Contract Administrator – Grand Rapids

Applied Imaging is looking to hire a highly energetic, dependable, and detailed oriented person to fill a full-time opportunity in our Contracts area. The candidate must possess excellent communication skills, be client focused, and demonstrate experience with computers and various software programs.

Candidate will be responsible for creating and billing contracts, database management (including creating clients, creating equipment, creating and updating contacts, extending and cancelling contracts, entering and fixing meters), working with sales teams, and becoming knowledgeable in Microsoft Excel.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please submit your resume to Mike McCurry at [email protected] and fill out an application here.

NetSmart Plus NOC Administrator- Grand Rapids

NetSmart Plus, a division of Applied Imaging, is seeking an experienced NOC Administrator to join our Managed Network Service team. This position is a key contributor in the success of managing our client’s networks. This is achieved by quickly resolving incidents that our monitoring systems open tickets for and by constantly monitoring the alerts generated by our tools to resolve incidents before our clients are aware:
• Following predefined scopes of work and Standard Operating Procedures (SOPs).
• Ability to work on multiple priorities and/or projects simultaneously.
• Excellent listening and communications skills, both verbal and written.
• Organized, detail oriented and self-motivated.
• Researching and implementing solutions in accordance with our Ideal Ticket Procedure.
• Updating client documentation in document retention system.
• Following up with clients when appropriate.
• Communicating in an upbeat, positive and professional manner.
• Keeping up-to-date on new software and hardware.
• Willingness to work flexible hours as demands may require evening and weekend work.
• Successfully managing time with minimal management oversight..

Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
• Current workstation operating systems for PC and Mac platforms (i.e. Windows, Mac OS, Linux)
• Patch Deployment administration
• Active Directory administration
• O365 Administration
• Web content filtering
• Anti-virus tools
• DNS and DHCP
• Server administration
• Backup and Recovery Concepts
• Network storage devices

Requirements include:
• Minimum of one industry certification:
A+ Certification, NET+ Certification, Microsoft Certified Professional (MCP) or Other IT related certification
• Minimum 2-year college degree in an IT related field.
• 2+ years’ experience working in an IT NOC Administration Role.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please email your resume and cover letter to Jennifer Tackitt at [email protected] and fill out an application here.

Delivery Driver – Grand Rapids

Applied Imaging is currently looking for a dependable, organized, personable, client focused person with good communication skills to fill a Delivery Driver position on the west side of Michigan.

Responsibilities include delivery of office equipment to client locations throughout the area. This position does involve heavy lifting, monitoring Microsoft outlook, having a chauffeur’s license and a good driving record. Hours are 7am – 4pm, but this position may involve overtime.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please submit your resume to Mary Hargrove at [email protected] and fill out an application here.

If you need assistance or have any questions on the application, please reach out to our Applied Resources team at [email protected]

Applied Imaging is now hiring enthusiastic individuals to join our team in the following positions::


Office Life


Company Meetings

Four times a year, the entire staff of Applied Imaging gathers at the corporate headquarters in Grand Rapids for a company meeting. These meetings allow everyone to remain up-to-date on the happenings within the company. Speakers range from executives within the company to motivational speakers like Mike Riordan and Matthew Kelly. In addition, the meetings offer an opportunity for employee recognition.

Tailgate Bash

Every year, on the Friday before the University of Michigan vs. Michigan State University football game, we shut down our Grand Rapids and Metro Detroit offices for our annual Tailgate Bash. We bring in clients for special performances, gifts, catered food, and drinks so they can meet everyone on staff and get to know the Applied Imaging family on a more personal level — while tossing around some friendly trash talk.

Wheel of Excellence

At each of our quarterly company meetings, we take the time to thank the employees who have been recognized by clients and coworkers for going above and beyond the expected level of service. Each recognized employee is invited to spin the Wheel of Excellence, which has gift cards and other rewards taped to it. The ultimate prize is a Big Applause, where the entire company gives the employee a large — and loud — standing ovation.

Benefits

Applied Imaging offers a full benefit program including top-notch medical, dental, and life insurance. In addition, we contribute to employee retirement funds, with options for higher contributions through friendly competitions around the office. We also offer many other benefits, including paid holidays, vacation days, supplemental life insurance, disability insurance, and flex spending.

Staff Outings

Throughout the year, we get together outside of the office for fun outings. These outings range from sporting events — including the West Michigan Whitecaps and the Detroit Tigers — to relaxing day trips to the Lowery cottage, all of which allow employees and their families to spend time together and get to know each other on a more personal level. Everyone is able to relax without the stresses of a normal work day and have a good time together.

Competitions & Secret Santa

We have several competitions throughout the year, with four major competitions between each company meeting. Staff members are divided into teams based on sales and service members, and the team that wins the competition each quarter gets a reward ranging from catered breakfast at the office to a day at the Lowery cottage. In addition, every July and December, employees are invited to participate in an inter-office Secret Santa.