We are hiring

If you’re looking for a career in a fast-paced, technology-driven industry, not just a job or a paycheck, Applied Imaging is interested in you. The following are current job opportunities at Applied Imaging, but with our growth, new opportunities are always surfacing, so feel free to check this site periodically.

Sales Representative – Novi

Applied Imaging is currently seeking candidates for a Sales Representative position in our Metro Detroit headquarters located in Novi. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions. Applied Imaging is the fastest growing, independently owned document management technology company in Michigan.

Responsibilities for this position include but are not limited to:
• Hit the Number – achieve all sales goals and targets – monthly, quarterly, and yearly
• Facilitate appointments through phone, email, social media, and onsite prospecting activity
• Ensure Fast, Friendly, and Amazing customer service to Applied Imaging’s clients
• Grow market share by adding prospective new clients and consistently closing business
• Create a strong knowledge base of document imaging products and services
• Maintain and cultivate our culture within Applied Imaging and our client’s organizations

Requirements include:
• High capacity, self-managed person
• Strong presentation, organization and interpersonal skills
• Proficient in Microsoft Office
• Passion for learning about and using technology
• Highly motivated and positive attitude
• 4 year business or communications degree

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Chris Middlebrooks at cmiddlebrooks@appliedimaging.com and fill out an application here.

Sales Representative-Ann Arbor

Applied Imaging is currently seeking positive, friendly, hard-working candidates for a Sales Representative position to join our team within our new Ann Arbor branch. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions. Applied Imaging is the fastest growing, independently owned document management technology company in Michigan!

Responsibilities for this position include facilitating appointments through multiple prospecting activities, ensuring fast, friendly and amazing customer service to Applied Imaging’s clientele, and growing market share by adding new clients and consistently closing business.

Applied Imaging wants people who are self managed and have strong presentation, organization and interpersonal skills. You must be proficient in Microsoft office and have a 4 year Business or Communications Degree

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Scott Barabas at sbarabas@appliedimaging.com and fill out an application here.

ProTeam Service Technician – East Michigan

Applied Imaging is looking to hire a ProTeam Field Service Technician on the East side of Michigan. The candidate must have excellent client relation skills. We are looking for a technician with 5 years of experience in the copier industry. The person selected will be working on Ricoh, Canon and Oce machines, both color and black and white.

The selected applicant will be excel in building customer relationships and have excellent communication and time-management skills. They will also have a good driving record, be able to stay calm under pressure, and pay close attention to detail.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please submit your resume to Brian Morrison at bmorrison@appliedimaging.com and fill out an application here.

Managed Network Sales – Grand Rapids

Applied Imaging is currently looking to hire a Sales Representative to join our NetSmart Sales Team. This position involves selling and implementing Managed Network Services contracts. The candidate must be highly motivated with excellent customer service and sales skills.

The Sales Representative will work under our NetSmart Sales Manager in Grand Rapids. The ideal candidate will be competitive, technical yet sales oriented, team focused, aggressive and have great people skills.

Responsibilities for this position include calling on new prospects, qualifying a customer, implementing and completing a Network assessment, overseeing sales process through the close of a deal, and achieving monthly, quarterly, and yearly sales goals.

Applied Imaging wants people who are self-managed and have strong presentation, organization, and communication skills. The ideal candidate will have a Bachelor’s Degree.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Josh Harroun at jharroun@appliedimaging.com and fill out an application here.

MPS Sales Representative-Ann Arbor

Applied Imaging is currently looking to hire an Entry Level Sales Representative to join our PrintSmart Sales Team. This position involves selling and implementing Managed Print Services contracts. The candidate must be highly motivated with excellent customer service and sales skills.

The Sales Representative will work under our PrintSmart Manager out of our office in Ann Arbor, MI. The ideal candidate will be competitive, technical yet sales oriented, team focused, aggressive and have great people skills.

Responsibilities for this position include:
• Calling on new prospects
• Selling and implementing Print Service Contracts
• Achieving monthly, quarterly and yearly sales goals
• Growing the market by bringing on new clients while retaining the current customer base and resolving customer issues.
•Support of Sales Reps in building and selling Managed Print deals

Qualifications include:
•Bachelor’s Degree
•Ability to multi-task
•Strong written and verbal communication skills and highly developed interpersonal skills
•Work independently as well as collaboratively within a fast-paced team environment
•Excellent problem solving/judgment skills, and high level of attention to detail

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Brad Kimball at bkimball@appliedimaging.com and fill out an application here.

NetSmart Plus Operations Support Administrator – Grand Rapids

Applied Imaging is seeking an Operations Support Administrator to join our NetSmart Plus division at our Grand Rapids office location. Our NetSmart Plus division is focused on providing excellent customer service in the managed IT field. This position will assist in management of client accounts including product purchasing, contract creation and maintenance, lease management, and client invoicing.

Responsibilities for this role include:
• Request quotes and place orders through approved vendors.
• Request lease information and complete leasing paperwork.
• Receive, track and audit inventory.
• Setup new items and create Purchase and Sales Orders in ERP software (e-Automate).
• Create and manage monthly client contracts.
• Create client invoices in ERP software.
• Review invoicing with clients.
• Update and document processes and ensure consistent use.

Requirements include:
• Strong customer relationship skills.
• Organized, detail oriented and self-motivated.
• Well-developed analytic and problem-solving skills.
• Excellent listening, speaking and writing skills.
• Ability to successfully manage time.
• Commitment to ongoing learning and development.
• Desire to learn basic computer, server and network configurations.
• Strong Microsoft office skills.
• Minimum 2 years of administration experience.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please submit your resume to Chuck Pitsch at cpitsch@netsmartai.com and fill out an application here.

Sales Representative-Novi

Applied Imaging is currently seeking candidates for Sales / Account Representative positions in our Novi office. We’re looking for highly motivated individuals with or without experience in B2B Sales. Applied Imaging is the fastest growing, independently owned document management technology company in Michigan. Eager and willingness to learn is a requirement where industry experience is not.

Responsibilities for this position include but are not limited to:
•Hit the Number – achieve all sales goals and targets – monthly, quarterly, and yearly
•Facilitate appointments through phone, email, social media, and onsite prospecting activity
•Ensure Fast, Friendly, and Amazing customer service to Applied Imaging’s clients
•Grow market share by adding prospective new clients and consistently closing business
•Create a strong knowledge base of document imaging products and services
•Maintain and cultivate our culture within Applied Imaging and our client’s organizations

Requirements include:
•Bachelor’s Degree
•High capacity, self-managed person
•Strong presentation, organization and interpersonal skills
•Proficient in Microsoft Office
•Passion for learning about and using technology
•Highly motivated and positive attitude

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Vanessa Hunley at vhunley@appliedimaging.com and fill out an application here.

Accounts Receivable Administrator – Grand Rapids

Applied Imaging is looking for a self-starter and detail oriented accounting professional to act as a key support to the Accounting Manager.

Responsibilities:
• Contact all customers via telephone regarding past due balances, if any.
• Maintain regular contact with customers to ensure timely payments.
• Maintain accurate files and documentation in accounting system.
• Identify issues on accounts and work with management to remedy issues.
• Maintain the accounts receivable aging within identified benchmarks.
• Assist customers with online payments, updating accounts and answering any inquiries.
• Prepare and present reports on collection activities and progress.
• Prepare and mail final notice letters.
• Track certified letters received by customers.
• Notify and work with 3rd party collections company.
• Have knowledge of all payment types.
• Post customer payments.
• Interact with other departments on customer issues.
• Other duties as assigned.

Requirements:
• High school diploma or equivalent with sound math skills.
• Previous collections experience preferred, but not required.
• Strong customer service skills.
• Proficient computer skills (i.e., Microsoft Word, Excel, Outlook).
• Effective interpersonal, communication (written and verbal), and problem-solving skills.
• Ability to work effectively in a team-oriented environment, as well as, independently.
• Detail oriented.
• Able to multi-task.
• Self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please submit your resume to Jen Jack at jjack@appliedimaging.com and fill out an application here.

Sales Representative – Toledo

Applied Imaging is currently seeking candidates for a Sales Representative position in our Toledo office. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions.

Responsibilities for this position include
achieving all sales goals and targets – monthly, quarterly, and yearly as well as
facilitating appointments through phone, email, social media, and onsite prospecting activity.
You will be required to grow market share by adding prospective new clients and consistently closing business while also creating a strong knowledge base of document imaging products and services.

You must be a self-managed person with strong presentation, organization and interpersonal skills. Applied imaging is seeking someone who is proficient in Microsoft Office and has a passion for learning about and using technology. Finally, you must be highly motivated with a positive attitude and a four year business or communications degree.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Harry Ewert at hewert@appliedimaging.com and fill out an application here.

Managed Network Sales – Troy

Applied Imaging is currently looking to hire a Sales Representative to join our NetSmart Sales Team. This position involves selling and implementing Managed Network Services contracts. The candidate must be highly motivated with excellent customer service and sales skills.

The Sales Representative will work under our Services Sales Manager out of our offices in Ann Arbor, MI and Toledo, OH. The ideal candidate will be competitive, technical yet sales oriented, team focused, aggressive and have great people skills.

Responsibilities for this position include calling on new prospects, qualifying a customer, implementing and completing a Network assessment, overseeing sales process through the close of a deal, and achieving monthly, quarterly, and yearly sales goals.

Applied Imaging wants people who are self managed and have strong presentation, organization, and communication skills. The ideal candidate will have a Bachelor’s Degree.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Josh Harroun at jharroun@appliedimaging.com and fill out an application here.

Field Service Technician – Toledo, OH

Applied Imaging has immediate need for Field Service Technicians in Toledo, OH, that are interested in building a long term career with Applied Imaging. This position involves hardware field service support for multifunctional devices as shown on our web site. The selected applicant must have excellent communication and customer relations skills, and have the ability to logically troubleshoot electromechanical devices. Knowledge of print drivers and basic network communication is helpful. As this is a field position that involves travel within an assigned territory, you will be working in a variety of offices and will have to travel in your company supplied vehicle throughout the day.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please contact Stella Klein at sklein@appliedimaging.com or at 248-473-6300 and fill out an application here.

Field Service Technician – West MI

Applied Imaging is looking for a self-motivated, highly energetic, and detail-oriented candidate to fill a full-time opportunity as a Service Technician working out of the Grand Rapids office. Candidates must possess excellent organizational, communication and technical skills.

The responsibilities of a Service Tech include, but are not limited to, the ability to work independently to maintaining and repairing equipment (Ricoh mid-volume MFP’s & printers), managing calls in an assigned territory, managing parts inventory and maintaining detailed paperwork.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please submit your resume to Tyler VanZegeren at tvanzegeren@appliedimaging.com and fill out an application here.

NetSmart Plus Technology Specialist, Tier 2 – Grand Rapids

NetSmart Plus, a division of Applied Imaging, is seeking a Technology Specialist, Tier 2 to join our Managed Network Service team. The primary focus of this position will be to provide excellent customer service for our NetSmart Plus clients. This will be achieved through the following:
•Configuring hardware based on Standard Operating Procedures (SOPs).
•Installing and supporting network systems, including workstations, servers and infrastructure devices at the client’s location.
•Following predefined scopes of work.
•Providing troubleshooting techniques during deployments.
•Researching and implementing solutions.
•Communicating in an upbeat, positive and professional manner.
•Following up with clients when appropriate.
•Keeping up-to-date on new software and hardware.
•Willingness to work flexible hours, may require evening/weekend work
•Successfully managing time.

Skills: This position will be responsible for having an intermediate knowledge of, and ability to troubleshoot, the following:
• Current workstation operating systems for PC and Mac platforms (i.e. Windows, Mac OS, Linux)
•Microsoft Office (including Office 365)
•Active Directory administration
•On-premise Exchange
•Web content filtering
•Anti-virus tools
•DNS and DHCP
•Wired and wireless network connectivity
•Server administration
•Network storage devices
•Phones
•Mobile devices

Requirements Include:
•Minimum of one industry certification:
A+ Certification, NET+ Certification, Microsoft Certified Professional (MCP) or Other IT related certification
•Minimum 2-year college degree in Networking, Computer Science, Information Systems or a related technical field.
•3+ years’ experience working in IT.
•Physical ability to sit in front of a computer for long periods of time, carry up to 50 pounds, climb a ladder or kneel to install computers, servers, monitors, and networking equipment in cabinets, on shelving, under desks etc…

Applied Imaging offers a full benefit package that includes medical, dental, vision, life, 401(k), paid holidays, paid vacations and opportunities for advancement.

If you are interested in this exciting opportunity, please email your resume and cover letter to David Le’Mon at dlemon@netsmartai.com and fill out an application here.

NetSmart Plus Service Desk Technician, Tier 2 – Grand Rapids

NetSmart Plus, a division of Applied Imaging, is seeking a Service Desk Technician to join our Managed Network Service team. The primary focus of this position will be to provide excellent customer service for our NetSmart Plus clients. This will be achieved through the following:
• Fielding first-line and escalated support requests via phone, email and ticketing system.
• Effectively listening to the client and identifying the source of the issue.
• Communicating in an upbeat, positive and professional manner.
• Researching and implementing solutions in accordance with our Ideal Ticket Procedure.
• Resolving issues using remote management software.
• Routing or escalating issues to correct resources.
• Following up with clients when appropriate.
• Keeping up-to-date on new software and hardware.
• Successfully managing time.
• Providing support and guidance to Tier 1 positions.

Skills: This position will be responsible for having a basic knowledge of, and ability to troubleshoot, the following:
• Current workstation operating systems for PC and Mac platforms (i.e. Windows, Mac OS, Linux)
• Microsoft Office (including Office 365)
• Active Directory administration
• On-premise Exchange
• Web content filtering
• Anti-virus tools
• DNS and DHCP
• Wired and wireless network connectivity
• Server administration
• Network storage devices
• Phones
• Mobile devices

Requirements include:
• Minimum of one industry certification:
A+ Certification, NET+ Certification, Microsoft Certified Professional (MCP) or Other IT related certification
• Minimum 2-year college degree in an IT related field.
• 3+ years of experience working in IT and/or a service desk environment is required.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in this exciting opportunity, please email your resume and cover letter to Jennifer Tackitt at jtackitt@netsmartai.com and fill out an application here.

Sales Representative – Troy

Applied Imaging is currently seeking candidates for a Sales Representative position in our Troy office. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions.

Responsibilities for this position include
achieving all sales goals and targets – monthly, quarterly, and yearly as well as
facilitating appointments through phone, email, social media, and onsite prospecting activity.
You will be required to grow market share by adding prospective new clients and consistently closing business while also creating a strong knowledge base of document imaging products and services.

You must be a self-managed person with strong presentation, organization and interpersonal skills. Applied imaging is seeking someone who is proficient in Microsoft Office and has a passion for learning about and using technology. Finally, you must be highly motivated with a positive attitude and a four year business or communications degree.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Charlie Keesee at ckeesee@appliedimaging.com and fill out an application here.

Sales Representative – Kalamazoo

Applied Imaging is currently seeking candidates for a Sales Representative position in our Kalamazoo office. We’re looking for highly motivated individuals, with B2B outside sales / imaging industry experience pertaining to software and hardware solutions. Applied Imaging is the fastest growing, independently owned document management technology company in Michigan.

Responsibilities for this position include but are not limited to:
• Hit the Number – achieve all sales goals and targets – monthly, quarterly, and yearly
• Facilitate appointments through phone, email, social media, and onsite prospecting activity
• Ensure Fast, Friendly, and Amazing customer service to Applied Imaging’s clients
• Grow market share by adding prospective new clients and consistently closing business
• Create a strong knowledge base of document imaging products and services
• Maintain and cultivate our culture within Applied Imaging and our client’s organizations

Requirements include:
• High capacity, self-managed person
• Strong presentation, organization and interpersonal skills
• Proficient in Microsoft Office
• Passion for learning about and using technology
• Highly motivated and positive attitude
• 4 year business or communications degree

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume to Steve Montgomery at smontgomery@appliedimaging.com and fill out an application here.

NetSmart Plus IT Service Manager – Traverse City

NetSmart Plus, a division of Applied Imaging, is seeking a IT Service Manager to join our Service team in Traverse City, MI. This position involves managing a team that delivers support and project services both on-site, and remote for Applied Imaging’s NetSmart Plus clients.

Requirements include:
•Bachelor’s Degree in Information Technology, Computer Science or equivalent work experience.
•8+ years of IT experience.
•2+ years of management experience.
•Excellent communication skills.
•Proven ability to recruit, hire, train, lead, and motivate team members.
•Passion to deliver an exceptional customer service experience.
•Strong organizational, analytical, problem-solving, project management and time management skills.
•Ability to follow processes and procedures and hold team members accountable.
•Flexibility to work outside of normal business hours as needed.
•Willingness to do limited travel primarily within the state of Michigan.

Experience working with the following:
•Managing and growing a team that handles technical support, IT Engineering and vendor relationships.
•Managing support tickets in a service desk ticketing system – ConnectWise experience is a plus.
•Ensuring that team members comply to technology standards and best practices.
•Managing 3rd party resources and vendors effectively and efficiently.
•Remote access software to provide end user support.
•LAN and WAN networking basics including wireless.
•Managed Service Provider experience preferred.
•On-premise and cloud based networking environments.
•User endpoints including desktop computers, laptops, tablets and smartphones.
•Active Directory basics.
•Business continuity, backup and recovery basics.

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume and cover letter to Brian Bakkila at bbakkila@netsmartai.com and fill out an application here.

Connectivity Solutions Engineer – Novi

Applied Imaging is seeking a Connectivity Solutions Engineer to manage and implement software solution projects in the realm of print and scanning on the Connectivity Solutions Department out of the Novi, MI location.

This is an excellent position for a Network Technician that is interested in software projects and installations as well as developing a solution to help clients with print and scan workflows.

Requirements include:
Bachelor’s Degree in Information Technology, Computer Science or equivalent work experience.
Strong problem solving and troubleshooting skills.
Excellent written and verbal communication skills required.
Ability to schedule and meet project deadlines.
Ability to provide end-user support (via phone, email, face-to-face, remote connection) to resolve technical issues.
Ability to lift equipment up to 40lbs.

Experience working with the following:
Windows 8/Windows 10/Server 2012 R2 & 2016 and Mac OS X
Advanced knowledge of SMTP, SMB, & FTP protocols
Active Directory/LDAP
Apple iOS/Android OS based smartphones
Wireless Networking

Applied Imaging offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, paid holidays, and opportunity for advancement.

If you are interested in joining the Applied Imaging team, please email your resume and cover letter to Mousa Kadiri at mkadiri@appliedimaging.com and fill out an application here.

Other Opportunities

If you need assistance or have any questions on the application, please reach out to Ann Embree at aembree@appliedimaging.com. Applied Imaging is now hiring enthusiastic individuals to join our team in the following positions:


Office Life


Company Meetings

Four times a year, the entire staff of Applied Imaging gathers at the corporate headquarters in Grand Rapids for a company meeting. These meetings allow everyone to remain up-to-date on the happenings within the company. Speakers range from executives within the company to motivational speakers like Mike Riordan and Matthew Kelly. In addition, the meetings offer an opportunity for employee recognition.

Tailgate Bash

Every year, on the Friday before the University of Michigan vs. Michigan State University football game, we shut down our Grand Rapids and Metro Detroit offices for our annual Tailgate Bash. We bring in clients for special performances, gifts, catered food, and drinks so they can meet everyone on staff and get to know the Applied Imaging family on a more personal level — while tossing around some friendly trash talk.

Wheel of Excellence

At each of our quarterly company meetings, we take the time to thank the employees who have been recognized by clients and coworkers for going above and beyond the expected level of service. Each recognized employee is invited to spin the Wheel of Excellence, which has gift cards and other rewards taped to it. The ultimate prize is a Big Applause, where the entire company gives the employee a large — and loud — standing ovation.

Benefits

Applied Imaging offers a full benefit program including top-notch medical, dental, and life insurance. In addition, we contribute to employee retirement funds, with options for higher contributions through friendly competitions around the office. We also offer many other benefits, including paid holidays, vacation days, supplemental life insurance, disability insurance, and flex spending.

Staff Outings

Throughout the year, we get together outside of the office for fun outings. These outings range from sporting events — including the West Michigan Whitecaps and the Detroit Tigers — to relaxing day trips to the Lowery cottage, all of which allow employees and their families to spend time together and get to know each other on a more personal level. Everyone is able to relax without the stresses of a normal work day and have a good time together.

Competitions & Secret Santa

We have several competitions throughout the year, with four major competitions between each company meeting. Staff members are divided into teams based on sales and service members, and the team that wins the competition each quarter gets a reward ranging from catered breakfast at the office to a day at the Lowery cottage. In addition, every July and December, employees are invited to participate in an inter-office Secret Santa.