Ricoh Awards Applied Imaging for 9 Consecutive Years of Service Excellence

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Applied Imaging has been recognized as a Ricoh Circle of Excellence Certified Dealership for 2022, and is the 10th consecutive year we’ve received. A small percentage of Ricoh dealers earn this award, though there are over 400 dealers in the country.

Ricoh Circle of Excellence

Scorecard

Dealers are scored on:

  • Hardware and Technology Excellence
  • Technical Proficiency
  • Service Operational Efficiency

Technicians go through a rigorous evaluation process. For instance,

  • Effective utilization of Ricoh resources
  • Business plan management and process improvement
  • Relevant industry certifications
  • Hardware & solutions training
  • Use of Genuine (otherwise known as OEM) Ricoh parts and supplies
  • Service organization structure
  • Customers satisfaction measurement process & system

Ricoh is also recognizing Applied Imaging technicians, Gary Johnson and Tom Hunter, because of their dedication to their customers.  Congratulations!

Sheila Keller, Marketing Strategist

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