Applied Imaging has been recognized as a Ricoh Circle of Excellence Certified Dealership for 2022, and is the 10th consecutive year we’ve received. A small percentage of Ricoh dealers earn this award, though there are over 400 dealers in the country.
Ricoh Circle of Excellence
Dealers are scored on:
- Hardware and Technology Excellence
- Technical Proficiency
- Service Operational Efficiency
Technicians go through a rigorous evaluation process. For instance,
- Effective utilization of Ricoh resources
- Business plan management and process improvement
- Relevant industry certifications
- Hardware & solutions training
- Use of Genuine (otherwise known as OEM) Ricoh parts and supplies
- Service organization structure
- Customers satisfaction measurement process & system
Ricoh is also recognizing Applied Imaging technicians, Gary Johnson and Tom Hunter, because of their dedication to their customers. Congratulations!