Overview

Beneteau North Amercia is a division of Group Beneteau, an international sailboat and powerboat manufacturer. The company has over 7,000 employees and facilities worldwide.  Though the company is headquartered in Western France, their North American headquarters is in Cadillac, MI. The North American division includes production of the Four Winns, Glastron, Wellcraft and Scarab brand boats.

Challenge

The company’s I.T. Director decided it was time to get away from personal desktop devices.  Their goal was to begin working with multifunction printers (MFPs) that were more cost effective and provided a variety of functions. With this decision, the I.T. director’s goal was to have consistency with the equipment across all North American locations.  This allows for one point of contact for communication, service, and invoicing. Because of this preference, the upgrade initiative was for all North American facilities, including operations in South Carolina and Maryland.

Solution

Having had a relationship with the Four Winns brand for many years, Applied Imaging had a proven positive track record with Beneteau North America. Placing networked Ricoh MFPs in all three locations, according to the I.T. Director, Applied Imaging made the installation process seamless. All the MFP’s are networked together, meaning they are able to communicate with Applied Imaging’s headquarters.   This allows Applied Imaging to record meter reads, letting Beneteau North America know page counts along with one monthly invoice. The I.T. Director is now looking to Applied Imaging to employ a global printing solution. This would allow any user on the worldwide Benteau network to print a document on any of the company’s output devices whether they’re in Michigan, South Carolina or France.

Benefits

  • By having one point of contact, communication is streamlined
  • Simplified billing procedure that includes all MFPs at each location
  • Removed the burden of reporting meter reads
  • I.T. personnel able to focus on more strategic issues rather than fixing printer jams and other errors.

Quote

“The strongest benefit is it’s one less thing I have to devote my energy to. As an I.T. person, I would much prefer to spend my time on business solutions for the company that’s going to help us sell more boats. I see the relationship with Applied Imaging growing over the coming years, not just in Michigan but also our other locations. It’s more than just printing. They’ve become an important partner for us.”

Tom Houseman, Beneteau North America, Director I.T.

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