News

Once Again Applied Imaging Named As One Of The "National Best And Brightest Companies To Work For"

GRAND RAPIDS, MI -  For the second consecutive year, Michigan's premier office technology solutions provider has been recognized as one of the "National Best and Brightest Companies to Work For" by the National Association for Business Resources (NABR).

 “To be honored twice as one of the ‘National Best and Brightest Companies to Work For’ validates Applied Imaging’s belief that people make the difference,” said John Lowery, President of Applied Imaging.  “In addition, this award spotlights that Michigan’s talented workforce is at the forefront of creating a vibrant economy.”

Qualified and talented employees are essential to a company’s success. Every year companies are striving to keep these employees through innovative human resources practices. Those companies that do it the best have been named a National Best and Brightest Companies to Work For winner for 2013.

Lowery continued, “I am grateful because this recognition validates Applied Imaging’s intention to sustain a culture that supports each individual team member in developing the expertise, knowledge and attitude to benefit themselves and to consistently generate a fast, friendly and amazing customer experience.”

The 2013 winning companies were assessed by an independent research firm which reviewed a number of key measures relative to other nationally recognized winners. These best practices include Compensation, Benefits and Employee Solutions; Employee Enrichment, Engagement and Retention; Employee Education and Development; Recruitment, Selection and Orientation; Employee Achievement and Recognition; Communication and Shared Vision; Diversity and Inclusion; Work-Life Balance; Community Initiatives; Strategic Company Performance.

“Nationally recognized award recipients keep innovative human resources initiatives at the forefront of their company culture and make it a priority to consider their workforce as an essential aspect in their company success,” said Jennifer Kluge, National Association for Business Resources President. “Our list of nationally recognized companies has significantly grown this year.  We are proud to recognize these winning companies, including Applied Imaging.”

Applied Imaging Named 2013 Elite Dealer By The Week In Imaging

GRAND RAPIDS, MI – Applied Imaging, an office technology and services provider, based in Grand Rapids, MI, has been selected as a 2013 Elite Dealer by The Week in Imaging, an online information and news publication for resellers of imaging technology, supplies and services.

“These awards don’t necessarily recognize or honor the biggest dealers, but rather a cross section of the industry although most are growing and doing rather well from a financial perspective,” states Scott Cullen, publisher and editor of The Week in Imaging. “The focus is on growth, innovative marketing and sales programs, community leadership, and leadership within the industry and that’s why we are proud to recognize Applied Imaging as a 2013 Elite Dealer.”

“The 2013 Elite Dealer recognition is a direct result of our team’s dedication and passion to provide the best products and solutions to our clients,” said John Lowery, President of Applied Imaging.

"Applied Imaging is grateful to be recognized for a third consecutive year as an Elite Dealer by The Week in Imaging," said Lowery. We believe it is our strong 'Keep It in the Mitt' culture that keeps us focused on what is important; being in service to our local community, our clients and our unique and special Applied Imaging team."

This year’s Elite Dealer honorees encompass dealerships with revenues of less than $5 million a year to those with revenues of more than $50 million. These dealers are the entrepreneurs, innovators, top sellers, and celebrated members of the communities in which they work and that provide office technology, software, and services to businesses and organizations of all sizes. Many of these dealers also do a terrific job of donating time and money to their local and national charitable organizations and causes, have a nurturing work culture, treat their employees well, and offer innovative marketing programs.

Lowery concluded, “I am humbled that our team embraces a collaborative working environment and is always willing to make our goal of Fast, Friendly, and Amazing customer service a reality.”

Applied Imaging Honored Again As One Of "Metropolitan Detroit's 101 Best And Brightest Companies To Work For"

DETROIT, MI - For the second consecutive year, Applied Imaging, Michigan’s premier office technology solutions provider has been named one of “Metropolitan Detroit’s Best and Brightest Companies to Work ForTM” by Michigan Business and Professional Association (MBPA).

“We are proud to be part of the rebounding Detroit metro area market.  This award is solid evidence that we have created something special, a cohesive team working together to realize the dream of what we can accomplish now and in the future,” said John Lowery, President of Applied Imaging.

The 101 Best and Brightest to Work For Award honors companies that are dedicated to their employees and have demonstrated exceptional commitment to best practices in human resources.  To meet these requirements an independent research company evaluated each honoree on key measures in various categories, including: Compensation, Benefits and Employee Solutions; Employee Enrichment, Engagement and Retention; Employee Education and Development; Recruitment, Selection and Orientation; Employee Achievement and Recognition; Communication and Shared Vision; Diversity and Inclusion; Work-Life Balance; Community Initiatives; Strategic Company Performance and the Best of the Best Small Business.

“The selection, recognition and awarding of this year’s 101 companies allows our organization to showcase their best practices.  The honorees have clearly demonstrated why each of them would be an ideal place for employees to work.  Companies that capitalize on their greatest resource – their employees – know how to attract and retain top talent,” said Jennifer Kluge, MBPA president.

“To be recognized two years in a row as one of Metropolitan Detroit’s Best and Brightest Companies to Work For is an honor and I am grateful.  We have always had the philosophy that people make the difference.  This acknowledgement validates our efforts to create an internal culture that encourages team members to develop the skills and knowledge for the benefit of both customers and themselves,” Lowery said.

Applied Imaging will be honored by the MBPA on Wednesday, October 30th at the Henry Hotel located at 300 Town Center Drive in Dearborn.

Applied Imaging Honored As One of the "National Best and Brightest Companies to Work For"

GRAND RAPIDS, MI - Applied Imaging, Michigan's premier office technology solutions provider has been recognized as one of the 2012 "National Best and Brightest Companies to Work For" by the National Association for Business Resources (NABR) (www.nationalbiz.org).

Hundreds of competing companies throughout the country vie for the Best and Brightest designation, but only companies with the highest quality human resources initiatives can be named a National Best and Brightest Companies to Work For (www.101bestandbrightest.com). 

"I am grateful that Applied Imaging has been honored at the national level as one of the Best and Brightest Companies to Work For," said John Lowery, President of Applied Imaging. "Creating a company that allows employees to flourish, grow and reach their goals is essential to exceed client expectations.  This recognition is validation that Applied Imaging is on the right track in sustaining a work environment that helps our team members thrive."

The 2012 winning companies were assessed by an independent research firm which reviewed a number of key measures relative to other nationally recognized winners. These best practices include Compensation, Benefits and Employee Solutions; Employee Enrichment, Engagement and Retention; Employee Education and Development; Recruitment, Selection and Orientation; Employee Achievement and Recognition; Communication and Shared Vision; Diversity and Inclusion; Work-Life Balance; Community Initiatives; Strategic Company Performance.

With more than 10 years of experience conducting Best and Brightest Company competitions, the National Association for Business Resources (NABR) has identified numerous best HR practices and provided benchmarking for companies that continue to be leaders in employment standards.

“Our list of nationally recognized companies has grown significantly this year. This exceptional growth is a testament to how important this designation is for companies that want to have the best and brightest employees working for them,” said Jennifer Kluge, NABR president. “We are proud to recognize and honor these winning companies, including Applied Imaging.”

Applied Imaging Named 2012 Elite Dealer By The Week In Imaging

GRAND RAPIDS, MI – Applied Imaging (www.appliedimaging.com) has been selected as a 2012 Elite Dealer by The Week in Imaging (www.theweekinimaging.com), an online information and news publication for resellers of imaging technology, supplies and services.

“These awards don’t necessarily recognize or honor the biggest dealers, but rather a cross section of the industry although most are growing and doing rather well from a financial perspective,” states Scott Cullen, publisher and editor of The Week in Imaging. “The focus is on growth, innovative marketing and sales programs, community leadership, and leadership within the industry.”

“Being recognized as a 2012 Elite Dealer by The Week in Imaging for the second consecutive year aligns perfectly with Applied’s corporate theme for 2012, Focus 2012,” said John Lowery, President of Applied Imaging. “Both recognize superior client service and show our continued focus that we believe it is our team’s unwavering commitment and dedication to our clients that is at the core of this exciting recognition.”

"Applied Imaging is honored to be recognized as a 2012 Elite Dealer by The Week in Imaging," said Lowery. We believe it is a reflection of our 'Keep It in the Mitt' spirit that has a primary focus on our local communities and our internal team."

This year’s Elite Dealer honorees encompass dealerships with revenues of less than $5 million a year to those with revenues of more than $50 million. These dealers are the entrepreneurs, innovators, top sellers, and celebrated members of the communities in which they work and that provide office technology, software, and services to businesses and organizations of all sizes. Many of these dealers also do a terrific job of donating time and money to their local and national charitable organizations and causes, have a nurturing work culture, treat their employees well, and offer innovative marketing programs.

“It’s never any one quality that makes an Elite Dealer, it’s a combination of qualities,” says Cullen. “And that’s why we are proud to recognize Applied Imaging as a 2012 Elite Dealer.” 

“We are also pleased to receive this honor since 2012 is our 25th anniversary year." Lowery added. "This recognition validates our vision for the future and Applied Imaging's consistent investment in adding value to the ongoing service our clients experience."

Applied Imaging Honored On "Metropolitan Detroit's 101 Best and Brightest Companies to Work For”

DETROIT, MI - Applied Imaging, Michigan’s premier office technology solutions provider has been named as one of “Metropolitan Detroit’s Best and Brightest Companies to Work ForTM” by Michigan Business and Professional Association (www.101bestandbrightest.com).

The 101 Best and Brightest to Work For Award honors companies with the highest quality human resources initiatives.  To meet these requirements each honoree was evaluated in various categories, including: Compensation, Benefits and Employee Solutions; Employee Enrichment, Engagement and Retention; Employee Education and Development; Recruitment, Selection and Orientation; Employee Achievement and Recognition; Communication and Shared Vision; Diversity and Inclusion; Work-Life Balance; Community Initiatives; Strategic Company Performance and the Best of the Best Small Business.

“This year’s honorees have clearly demonstrated why each of them would be an ideal place for employees to work.  Companies that capitalize on their greatest resources – their employees – know how to attract and attain top talent,” said Jennifer Klug, MBPA president.  “The selection, recognition and awarding of this year’s 101 companies allows our organization to showcase their best practices and we are proud to offer them a venue to do this.”  

“We are honored to be recognized as one of Metropolitan Detroit’s Best and Brightest Companies to Work For,” said John Lowery, President of Applied Imaging. “We believe the recognition is a reflection of our Keep It in the Mitt spirit that has a focus on creating a great working environment for our people.”

Lowery continued, “We are especially pleased because this is our 25th anniversary year and this honor validates Applied’s internal culture that burns bright with unbridled ambition in what the future holds for our team.” 

Applied Imaging will be honored by the MBPA on Thursday, September 27 at the Henry Hotel located at 300 Town Center Drive in Dearborn.

John Lowery Talks With Business Beat

John Lowery recently sat down with Business Beat's host Chris Holman. Listen in as John and Chris discuss how Document Imaging has evolved over the years, how its revolutionized the storing and sharing of documents, as well as Applied's 25th Anniversary celebration and their involvement with local charities.

Click here to listen in!

John Lowery Talks with Business Beat

Lowery Receives SBA Award in the Nation's Capital

(Washington D.C.) John Lowery, Applied Imaging's President, is flanked by U.S. Small Business Administration's Marie Johns (l) and Karen Mills (r) on May 21st in Washington D.C. when Lowery was honored by the SBA as Michigan's Small Business Person of the Year.

Founded in 1987 by Lowery, Applied Imaging is an independently-owned provider of document imaging and managed information technology services.  With offices in Grand Rapids, Metro Detroit, Lansing, Kalamazoo, Big Rapids and Muskegon, Applied Imaging has grown to over 130 employees with revenues totaling $26 million.

2012 SBA Michigan Small Business Person of the Year: John Lowery

Applied Imaging Founder John Lowery has grown the $26 million company through strategic acquisitions in Michigan aimed at spreading its geographical footprint from its West Michigan roots.

GRAND RAPIDS — Founded in 1987 by John Lowery, Applied Imaging now has six offices in Michigan and is pushing an effort to further its footprint into the Metro Detroit market.

The business technology provider builds its success on a “local first” principle with a “Keep it in the Mitt” motto, Lowery said, referring to the company’s in-state philosophy. Along with making smart acquisitions, the company’s long-term goal is to reach $100 million in annual revenue.

Right now, Lowery and his team are celebrating the success of reaching $26 million in revenues for 2011, having overcome stalled growth a few years prior.

“We got to about $9 million in sales and we stalled there,” Lowery said. “We were growing a little bit, but not like we wanted to.”

He said in the business technology industry, companies have to grow to stay competitive, so the decision to invest in more technology and make acquisitions was imperative.

Over the years, Applied had mixed results with acquisitions. Lowery said the company didn’t really get what it wanted out of a previous acquisition, so when the company looked to make another deal in 2009, it was more specific about how the acquisition was going to be a value add for customers.

Applied bought West Michigan Business Products in August 2009, and while many companies were struggling to keep traction during the recession, Lowery said Applied’s business only dropped about one percent. Then in 2010, the business sprang forward by a lot, he said.

“The acquisition helped us get from $18 million to $21 million (in revenue) in 2010,” Lowery said. “(West Michigan Business Products) were easily integrated into the company.”

Lowery credits working with expert consultants from the field and extensive management training for the company’s latest success. The company had to define its vision for the future and perfect its back-end operations using industry-wide best practices, he said.

“We went out and looked for expertise in our industry and implemented those strategies we learned,” Lowery said. “It’s available to a lot of companies, but you have to take it and do something with it.”

Lowery said Applied focuses on more than just what will result in immediate profitability. The company needs to invest in adding value and improving the company’s service, which is a long-term play but necessary, he said.

“In terms of offering solutions, we’ve typically been in the output business,” he said. “Now we can come in and help companies right-size devices, show you how to eliminate print and on the other end provide the software.”

He said other companies like Applied aren’t doing that. Instead, they’re just pushing machines. Applied’s employees understand that client service is the most important factor, and they figure out a way to take care of customers by doing whatever it takes, he said.

Lowery said manufactures like Xerox, which Applied also represents, are the company’s biggest competitors.

According to Lowery, the company boasts and 98.6 percent client retention rate. You can always go out and find new business, he said, but really it’s about taking care of the customers you have that makes a company successful.

“If we can duplicate what we’ve done here on the west side (of Michigan) on the east side, we will certainly be over $100 million in sales — there is plenty of opportunity,” Lowery said.

The company’s immediate next steps are focused on continued expansion of its web-based remote monitoring of client’s devices.

Lowery said being named SBA Small Business Person of the Year is a confirmation that Applied is on the right track and is focused on the right aspects of growing the business.

Lowery Named 2012 Michigan Small Business Person Of The Year

John Lowery, President of Applied Imaging with six offices in Michigan, has been named the 2012 Michigan Small Business Person of the Year by the U.S. Small Business Administration (SBA). Founded by Lowery in 1987 and now celebrating its 25th anniversary, Applied Imaging is an independently-owned provider of document imaging and managed information technology services.

In a congratulatory letter to Lowery, SBA Administrator Karen Mills wrote, “Your hard work, innovative ideas, and dedication to your community have helped you succeed.  The SBA is pleased to recognize our achievements and your role in driving our nation’s economic growth.” Mills also invited Lowery to attend and receive his award in Washington D.C. on May 21 during National Small Business Week and be a “part of a distinguished group of entrepreneurs from across the nation.” 

“On behalf of the entire team at Applied Imaging, I’m very honored to receive this award from the Small Business administration,” Lowery said. “As an agency and resource, it has recognized the vital economic role of small business, a sector Applied Imaging has partnered with these past 25 years. Small and mid-size businesses will be key to Michigan’s future and its ongoing turnaround.”

With offices in Grand Rapids, Metro Detroit, Lansing, Kalamazoo, Big Rapids and Muskegon, Applied Imaging has grown to over 130 employees with revenues totaling over $26 million—a 50% increase in three years— from over 7500 clients. It sells and services a full range of products from Ricoh, Océ, Canon, Kyocera, OnBase, HP and Lexmark. As testimony to its commitment to the state, Applied Imaging introduced a “Keep It in the Mitt” mantra for the company, sharpening its focus, products and services on the Michigan business environment. “We believe in Michigan because our state is committed to re-engineering its economy with its talented workforce,” Lowery said. 

Elaine Van Dyke, Marketing Coordinator for Dan Vos Construction in Grand Rapids, said this about being an Applied Imaging customer: “People we used to do business with kept getting gobbled up by bigger companies. The key to our relationship with Applied Imaging is that they’re local. They’re responsive.” 

Lowery and Applied Imaging are no strangers to awards ceremonies. Last May, Applied Imaging was selected as one of “Michigan’s 50 Companies to Watch for 2011,” sponsored by the Edward Lowe Foundation and presented by Michigan Celebrates Small Business. Representing all regions of the state and a diverse range of industries, winners were selected by Michigan-based judges from the banking, economic and entrepreneurship development and venture capital communities. 

Also last year, Applied Imaging was selected as a 2011 Elite Dealer Award by This Week in Imaging, an online information and news publication for resellers of imaging technology. With key considerations for performance, positive work environment and involvement with the community, it annually honors the best and the brightest in the imaging technology dealer network.

Indicative of its commitment to the community, Applied Imaging launched a Focus on Community initiative in January as part of its year-long 25th anniversary celebration.  The project will donate 2500 volunteer hours by Applied Imaging employees to local Michigan charities and non-profits in 2012. Such organizations as the Boy Scouts, Ronald McDonald House, Habitat for Humanity, Kids Food Basket, HELP Pregnancy Aid and others are being impacted. 

John Lowery will receive his prestigious SBA award in Lansing on May 3 and again in Washington D.C on May 21.

Applied Imaging Named 2011 Elite Dealer By The Week in Imaging

Applied Imaging has been selected as a 2011 Elite Dealer by The Week in Imaging, an online information and news publication for resellers of imaging technology, supplies and services.

The Elite Dealer Awards honor the best and the brightest in the imaging technology dealer community. This year’s Elite Dealer honorees encompass entrepreneurs, innovators, survivors, top sellers, and celebrated members of the communities they serve. These are the dealerships that provide office technology, software, and services to businesses and organizations of all sizes.

“Winners are not based on sales figures alone although many of this year’s Elite dealers are some of their manufacturer’s best sellers,” states Scott Cullen, publisher and editor of The Week in Imaging. “The focus is on growth, innovative marketing and sales programs, community leadership, and leadership within the industry.”  

“We are honored to be recognized as a 2011 Elite Dealer by The Week in Imaging,” said John Lowery, President of Applied Imaging.  Lowery continued, “It’s due to our team’s unwavering commitment and dedication to our clients that is at the core of this exciting recognition.”

Another key consideration is the work environment they provide employees and the job satisfaction that culture inspires. Involvement with the community is also important and many Elite dealers and their employees generously donate time and money to the communities in which they work.

“We firmly believe all of those are important qualities of an Elite Dealer,” adds Cullen. “It’s not any one trait, but a combination of traits that make an Elite dealer and a dealership such as Applied Imaging truly Elite.

Applied Imaging Opens in Detroit through Merger with American Imaging

The Applied Imaging commitment to "Keep it in the Mitt" continues.  The merger with Brighton, MI based American Imaging is complete.  On June 27th Applied officially opened the doors to our new Novi facility.  Customers across Michigan will benefit from the expansion.  Edward Montrose, founder of American Imaging commented, “I discovered that Applied Imaging is one of the fasted growing companies in the Midwest, and they offer the top product lines in the industry. I know that my customers will be well taken care of.” 

Current American Imaging customers will now enjoy the benefit of having additional resources available in terms of Applied Imaging’s buying power with the manufacturers and innovative service and support programs. “It is a win/win for all involved,” said John Lowery, Applied Imaging’s President. “With the larger customer base, we have additional leverage and purchasing power. American Imaging customers will now have access to more products since we are an authorized dealer for Canon’s complete line of products, Kyocera printers and Oce high volume production print systems.”

Applied Imaging Recognized as one of Michigan's 50 Companies to Watch

We are excited to announce that Applied Imaging has been honored as one of the 2011 Michigan 50 Companies to Watch! Given to local companies for exceptional entrepreneurial leadership, creation of innovation or use of innovation in creative ways, and their sustainable competitive advantage, this award further substantiates our commitment to “Keep it in the Mitt.”  For more information about the Michigan 50, check out our Certifications and Awards page.

Hard Disk Data Security

There has been recent national news coverage referencing a concern for the data security of copiers/multifunctional devices with hard drive storage.

Applied Imaging takes this issue very seriously. We have several procedures with a variety of options for our clients’ print/scan systems. Our goal is to address your valid concerns.

Below is an outline of Applied Imaging’s procedures regarding Hard Disk Drive (HDD) data.

Replacement of a HDD as a Result of a Failure:

Applied Imaging will replace the HDD and relinquish the old HDD to a key contact at the client site. This service is included as part of your maintenance agreement with Applied Imaging.  If you do not have a maintenance agreement with Applied Imaging, we can perform this service on a charge basis.

Existing Equipment:

To maintain ongoing security to the system you currently own or use, an overwrite and/or data deletion security module can be added to your system for a fee.

Equipment Transfer of Ownership:

Applied Imaging can relinquish the HDD to a key contact at your site for the cost of the HDD and labor. Cost is dependent upon the model of copier.

For more information or if you have additional questions, please contact your Applied Imaging sales representative.